Returns & Exchanges
At Craft Outlet, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Our streamlined process ensures that finding your perfect fit or receiving a refund is as effortless as your personal style.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments with original tags attached into their original packaging or a secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing